My family and I recently returned from a trip to Europe. It was amazing in so many ways that it is hard to tell you about everything. But I do want to share some observations about taking WOW Airlines. WOW Airlines just started flying out of the Cincinnati airport last month, so I was nervous about taking it.
We took WOW Airlines because it saved us $2,000 for four tickets over Delta. I was a little weary about using this airlines because of some of the chatter on the Internet, but everything turned out just fine. I did research and convinced myself the worst that could happen is that we would be stuck in Iceland — and that would give us the opportunity to see another country for a day.
But I still had some other fears:
- I was nervous about the lack of documentation — no e-ticket, just a receipt. I felt better once I had checked in each time, but I wish WOW did a better job with their customer service. When you reserve, you get an email that asks you to pay. I had to call Iceland to pay because the website wouldn’t take my credit card. That also meant that I had a confirmation number with only letters and the American website wanted numbers… Do download the WOW app as you can see your trip details on it with the confirmation letters.
- I was nervous about the lack of seat space and leg room on the airplane. This was true, but we knew ahead of time, so we dealt with it. My 6 foot — 3 inch son was not comfortable, but he was a trouper.
- I was nervous about the lack of services onboard and that my family would be thirsty/hungry. This was OK because we bought bottles of water and a snacks to eat on board. And the first flight was overnight, so we weren’t really hungry till we got to Paris.
- I was nervous about making the connection in Reykjavik because we had less than an hour to transfer to our next flight. Both ways. We ran the first time to make sure we could catch our flight to Paris because within that hour, you also had to go through a passport check. We shouldn’t have worried, because WOW will hold airplanes to make sure all passengers make their connection. We took it easier on the way back and easily made the second flight.
- I was nervous about our baggage being lost. You will see many posts online about people losing luggage and then having a hard time getting reimbursed by WOW. This also didn’t happen to us thankfully.
So would I fly WOW again? I would do it again in a heartbeat. The flight was broken up because of the stop in Iceland, so it meant we flew almost six hours and then three more to get to Paris. I got up a lot to stretch during the flight. I slept some, but mostly just read.
It was worth the cost savings so we could do more sightseeing once in Europe. We saw so much in our 16-day trip and made memories for a lifetime. My suggestion before planning your European adventure with WOW Airlines, is do your own research so you know what you’re in for. And maybe upgrade to an XL seat or exit row.